E-Mail Support
FhGFS support is available in English and German:
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User Mailing List
Professional Support
Fraunhofer also provides commercial support for FhGFS:
- Support fees are based on the number of machines running the metadata
and/or storage service (independent of the number of clients).
- Guaranteed next business day response and optional remote login.
- Direct contact to the file system developers.
- Support subscription (per year):
- 500€ per single target server (*)
- Price for servers with multiple storage targets on request
FhGFS support is also available from our international partners (support details may vary). Contact us for more information.
*) A storage target is any directory or partition, which is assigned to FhGFS for data storage. Thus, the number of FhGFS storage targets usually matches the number of RAID volumes, which are managed by a FhGFS storage or metadata daemon. |
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